Frequently Asked Questions

Find answers to common questions

What time is check-in and check-out?

+

Check-in: From 14:00 (2:00 PM)
Check-out: Until 12:00 (12:00 PM)

Early check-in and late check-out may be available upon request, subject to availability. Please contact us in advance.

Is WiFi available and free?

+

Yes! Free high-speed WiFi is available throughout the hotel, including all guest rooms and public areas. No password required.

How far is the hotel from the airport?

+

Suvarnabhumi Airport (BKK): Approximately 30-45 minutes by taxi or Airport Rail Link + BTS

Don Mueang Airport (DMK): Approximately 25-35 minutes by taxi

We can arrange airport transfer services upon request for an additional fee.

Is breakfast included?

+

Breakfast is available as an optional add-on. Please check your booking confirmation or contact us directly for rates and details.

Alternatively, there are many excellent local restaurants and street food vendors within walking distance.

Do you have parking facilities?

+

Limited parking spaces are available on a first-come, first-served basis. Please inform us in advance if you need parking.

How close is the BTS station?

+

BTS Ratchathewi Station is approximately 10 minutes walk (750 meters) from the hotel. The walk is straightforward and part of the route is covered.

BTS Phaya Thai Station (with Airport Rail Link connection) is approximately 15 minutes walk.

Are there restaurants nearby?

+

Yes! The area is known for excellent dining options:

  • Local Thai restaurants within 2-5 minutes walk
  • Street food vendors nearby
  • 7-Eleven and Family Mart convenience stores
  • Food courts in nearby shopping malls (Platinum, CentralWorld)

What's included in the room?

+

All rooms include:

  • Air conditioning
  • Free WiFi
  • Cable TV
  • Private bathroom with hot shower
  • Mini fridge
  • Towels and toiletries
  • Daily housekeeping

Can I store my luggage before check-in or after check-out?

+

Yes, complimentary luggage storage is available at our 24-hour reception. You can safely store your bags before check-in or after check-out.

Do you accept credit cards?

+

Yes, we accept major credit cards (Visa, Mastercard). Cash payment (Thai Baht) is also welcome.

Is the hotel suitable for families with children?

+

Yes, families are welcome! We offer Twin and Family rooms that can accommodate families. Please contact us for specific requirements or extra bed arrangements.

What is your cancellation policy?

+

Cancellation policies vary depending on the rate and booking platform used. Please refer to your booking confirmation or contact us directly for details about your specific reservation.

Can you arrange tours or activities?

+

Our reception staff can provide recommendations and assist with booking tours, day trips, and activities. We can also help arrange taxi services and provide directions.

Do you have a restaurant in the hotel?

+

We don't have a restaurant on-site, but there are numerous excellent dining options within walking distance, including Thai restaurants, international cuisine, and street food.

Is there a reception available 24 hours?

+

Yes, our reception is staffed 24 hours a day, 7 days a week. We're always here to assist you with any questions or needs during your stay.

Still have questions?

Feel free to contact us directly:

Phone: (66-2) 215-2929
Email: [email protected]

Contact Us

Ready to Book?

Reserve your room today

Book Now